We’ve compiled an exhaustive list of Frequently Asked Questions to help you navigate and make the most out of Inkscribe AI. From basic setup to advanced features, our FAQ section covers everything you need to know to get started and troubleshoot any issues that may arise.

Inkscribe AI is a no-code, AI-powered platform that converts images, scanned PDFs, and other scanned documents into editable text using Optical Character Recognition (OCR) technology. The platform also offers features like document translation, cloud storage integration, collaboration tools, and more.

Inkscribe AI is designed for freelancers, small businesses, large enterprises, students, and professionals across various industries like legal, healthcare, education, and finance. Whether you need basic OCR or advanced collaboration features, Inkscribe AI has a plan for you.

Simply sign up for an account and choose the plan that fits your needs. Once your account is set up, you can start uploading and processing documents right away. If you’re new to the platform, the Getting Started Guide in our Help Center will walk you through the process.

Plans & Pricing

Inkscribe AI offers several plans: Starter ($30/month), Pro ($60/month), Premium ($120/month), Enterprise (custom pricing), and a Pay-as-you-go option ($15/one-time).

Each plan comes with a set number of document credits. One credit equals one document processed by the platform. For example, if you’re on the Starter Plan, you can process 50 documents per month. The Enterprise Plan offers unlimited document credits.

Yes, you can upgrade or downgrade your plan at any time from your account settings. Your new plan will take effect immediately, and the billing will be adjusted accordingly.

If you exceed your document credits, you can either wait for your monthly quota to reset or purchase additional credits. You can also upgrade to a higher plan with more credits if needed.

Inkscribe AI instead offers a low cost $15 one-time payment Pay-As-You-Go (PAYG) plan with document credits that allows you to explore the features of our platform and how it can best meet your needs before you consider upgrading.

An Inkscribe AI Document Credit allows you to process one standard-sized document or image containing up to 2500 characters per page, with scanned documents or images exceeding 2500 characters counting towards the next credit.

Using Inkscribe AI

To upload a document, log into your Inkscribe AI account, click the Upload button, and select the file you want to process. You can upload files in formats like PDF, JPEG, PNG, and more.

Inkscribe AI allows you to export documents as PDF, Word (.docx), and Google Docs. The Pro and Premium plans also offer export options to note-taking platforms like Evernote.

Yes, you can upload multiple documents at once using the batch processing feature, available in Pro Plan and higher.

Yes, after the OCR processes your document, the text becomes fully editable. You can make any necessary changes before exporting or saving it.

Yes, Inkscribe AI supports multi-language translation. The Pro Plan offers translations into 10 languages, while the Premium Plan expands this to 25 languages. You can translate the extracted text and export it in the language of your choice.

The document chat feature, available in Pro Plan and above, allows you to interact with your document by asking questions, highlighting sections, and receiving real-time feedback. This helps streamline reviews and decision-making processes.

Collaboration & Cloud Integration

Yes, our Premium Plan and Enterprise Plan offer real-time collaboration features that allow multiple team members to edit, comment, and review documents simultaneously.

You can share documents with your team by granting them access to the document in your Inkscribe AI account. Additionally, you can save documents to shared cloud storage platforms like Google Drive, Dropbox, and OneDrive.

Yes, Inkscribe AI supports integration with Google Drive, OneDrive, and Dropbox. Simply connect your cloud storage account to your Inkscribe AI profile, and you can easily upload and save documents to the cloud.

Security & Privacy

Inkscribe AI uses industry-standard end-to-end encryption to ensure that your data is secure both in transit and at rest. We also comply with GDPR and other data protection regulations, making sure your documents are always protected.

Yes, for enhanced security, you can enable two-factor authentication (2FA) for your Inkscribe AI account. This adds an extra layer of protection by requiring a code from an authentication app like Google Authenticator when logging in.

By default, processed documents are stored securely in your account, but you can delete them at any time. Enterprise users can customize storage durations to meet their compliance needs.

Billing & Account Management

You can update your billing details by navigating to the Billing section of your account settings. Here, you can modify your payment method, view invoices, and manage subscriptions.

You can cancel your subscription at any time from the Account Settings section. After cancellation, your subscription will remain active until the end of the billing cycle, but you won’t be charged again.

Refunds are not available for already processed payments, but you will retain access to your plan until the end of the current billing cycle.

You can purchase additional document credits from your account dashboard. These credits are available as one-time purchases and can be used immediately.

Troubleshooting

This could be due to poor image quality, unsupported file formats, or incomplete uploads. Ensure your documents are in a supported format (PDF, JPEG, PNG) and are clear enough for accurate OCR processing. If the problem persists, reach out to Support for assistance.

First, ensure that your cloud account (Google Drive, Dropbox, OneDrive) is correctly linked to Inkscribe AI. If syncing issues persist, try disconnecting and reconnecting your account or contact Support for help.

Check if your document exceeds the size limit or if there was an interruption during the upload process. If the problem continues, please contact our Support team for assistance.

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You can purchase additional document credits from your account dashboard. These credits are available as one-time purchases and can be used immediately.

You can submit feature requests through the Feature Requests section of the platform. Simply outline the feature you’d like to see, and our development team will review and consider it for future updates.

Yes, all users will receive notifications via email when new features are rolled out. You can also stay up to date by visiting the Help Center and checking our release notes.

Discover a smarter way to process and manage documents with AI.

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