At Inkscribe AI, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services. By using Inkscribe AI, you agree to the practices described in this policy. If you do not agree with these terms, please discontinue your use of our services.
1. Information We Collect
We collect various types of information to provide and improve our services. The data we collect falls into the following categories:
1.1. Personal Information
When you create an account, sign up for our services, or interact with our platform, we may collect the following personal information:
- Name
- Email Address
- Billing Information (including payment method details)
- Contact Information
1.2. Usage Data
We collect data about how you use our platform, such as:
- IP Address
- Browser type and version
- Operating System
- Pages visited and actions taken on the site
- Device information
1.3. Document Data
When you upload documents to Inkscribe AI for processing, we collect and store document-related data. This includes text, images, and metadata. All document data is stored securely and used solely for the purpose of providing our services.
2. How We Use Your Information
We use the data we collect for a variety of purposes, including:
2.1. Providing Services
We use your personal information to provide, maintain, and improve our platform. This includes:
- Processing and managing your account.
- Providing access to our AI-powered OCR, translation, and document management services.
- Managing billing and payment processes.
2.2. Communication
We use your contact information to communicate with you regarding:
- Product updates and improvements.
- Service-related issues or disruptions.
- Responses to support inquiries or feature requests.
2.3. Analytics & Improvement
We analyze usage data to improve the functionality, performance, and user experience of Inkscribe AI. This includes tracking metrics like user engagement, platform performance, and feature utilization.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
3.1. Service Providers
We work with third-party service providers (e.g., payment processors, cloud storage services) who assist us in delivering our services. These providers may have access to your personal data as necessary to perform their functions but are bound by confidentiality agreements.
3.2. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).
3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
4. Data Security
We take the security of your data very seriously. Inkscribe AI implements the following measures to protect your personal and document data:
- Encryption: All data, both in transit and at rest, is encrypted using industry-standard encryption protocols.
- Access Controls: Only authorized personnel have access to your data, and access is granted based on role and responsibility.
- Secure Payment Processing: We partner with third-party payment providers that comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure secure handling of your billing information.
5. Data Retention
5.1. Personal Data
We retain your personal data for as long as your account is active or as needed to provide our services. If you wish to delete your account or request that we no longer use your data, you may contact us at privacy@inkscribeai.com.
5.2. Document Data
Documents uploaded to Inkscribe AI are retained for as long as necessary to provide the services you’ve requested. You can delete your documents from your account at any time. Deleted documents are permanently removed from our servers.
6. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
6.1. Right to Access
You have the right to request a copy of the personal data we hold about you.
6.2. Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
6.3. Right to Erasure
You have the right to request the deletion of your personal data, subject to legal obligations.
6.4. Right to Data Portability
You have the right to request that we transfer your personal data to another organization or directly to you.
6.5. Right to Object
You may object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.
7. Cookies
Inkscribe AI uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our platform. You can manage your cookie settings through your browser.
For more information, please see our Cookies Policy.
8. GDPR Compliance
Inkscribe AI complies with the General Data Protection Regulation (GDPR), ensuring that European users’ data is handled with the highest standard of privacy and protection. For more details, please review our GDPR Policy.
9. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will notify users through email or a prominent notice on our website. Please review this policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: legal@inkscribe.ai