Frequently Asked Questions
We’ve compiled an exhaustive list of Frequently Asked Questions to help you navigate and make the most out of Inkscribe AI. From basic setup to advanced features, our FAQ section covers everything you need to know to get started and troubleshoot any issues that may arise.
What is Inkscribe AI?
Inkscribe AI is a no-code, AI-powered platform that converts images, scanned PDFs, and other scanned documents into editable text using Optical Character Recognition (OCR) technology. The platform also offers features like document translation, cloud storage integration, collaboration tools, and more.
Who is Inkscribe AI for?
How do I get started with Inkscribe AI?
Plans & Pricing
What plans does Inkscribe AI offer?
Inkscribe AI offers several plans: Starter ($30/month), Pro ($60/month), Premium ($120/month), Enterprise (custom pricing), and a Pay-as-you-go option ($15/one-time).
What are the document credits, and how do they work?
Can I switch between plans?
What happens if I exceed my document credits?
Is there a free trial available?
What is defined by 1 document credit?
Using Inkscribe AI
How do I upload a document?
To upload a document, log into your Inkscribe AI account, click the Upload button, and select the file you want to process. You can upload files in formats like PDF, JPEG, PNG, and more.
What formats can I export documents in?
Does Inkscribe AI support batch document uploads?
What happens if I exceed my document credits?
Can I edit the text after it’s been processed?Can I edit the text after it’s been processed?
Can I translate documents into multiple languages?
How does the document chat feature work?
Collaboration & Cloud Integration
Can multiple users work on the same document?
Yes, our Premium Plan and Enterprise Plan offer real-time collaboration features that allow multiple team members to edit, comment, and review documents simultaneously.
Can I integrate Inkscribe AI with my cloud storage account?
Security & Privacy
How secure is Inkscribe AI?
Inkscribe AI uses industry-standard end-to-end encryption to ensure that your data is secure both in transit and at rest. We also comply with GDPR and other data protection regulations, making sure your documents are always protected.
Can I enable two-factor authentication (2FA) for my account?
Does Inkscribe AI store my documents permanently?
Billing & Account Management
How can I update my billing information?
You can update your billing details by navigating to the Billing section of your account settings. Here, you can modify your payment method, view invoices, and manage subscriptions.
How do I cancel my subscription?
Will I receive a refund if I cancel my subscription?
How do I purchase additional document credits?
Troubleshooting
Why are my documents not processing correctly?
This could be due to poor image quality, unsupported file formats, or incomplete uploads. Ensure your documents are in a supported format (PDF, JPEG, PNG) and are clear enough for accurate OCR processing. If the problem persists, reach out to Support for assistance.